CAMILLA AND MARC

<section id="isPasted"><p>We ship from multiple locations depending on stock availability, and as a result, some orders may be split so the recipient receives two parcels for the one online order.</p><p><br>If your order has been split, you&apos;ll receive a separate shipping confirmation email for each parcel, each containing its own tracking number.</p><p><br>Please feel free to email <a href="mailto:customercare@camillaandmarc.com" style=" text-decoration: none;">customercare@camillaandmarc.com</a> with details of the missing items if you&apos;re still concerned, and include the following information:</p><ul><li>Order number</li><li>Item name&#xA0;</li><li>Image of order the received</li></ul><p>We will do our very best to resolve this issue as quickly as possible.</p></section><footer><br></footer>

We ship from multiple locations depending on stock availability, and as a result, some orders may be split so the recipient receives two parcels for the one online order. If your order has been split, you'll receive a separate shipping confirmation e

I'm missing part of my order, what do I do?

Order Issues

Do you offer same day delivery?

Do you offer gift wrapping?

Do you ship internationally?

Can I ship to a PO Box or Parcel Locker?

Is a signature required upon delivery of my order?

How much does shipping cost?

How long does delivery take?

Why is my order stuck at New Zealand Customs?

Where is my order?

Shipping & Delivery

Can I return a sale Item?

Do you accept returns on the Ovaries. Talk About Them. capsule collection?

When will my return be processed?

Can I exchange an item gifted to me by someone else?

I paid with a gift card, how do returns work?

I purchased something in store, can I return it online?

I've paid with Afterpay, Zip, or PayPal Pay In 4. How do returns work?

Has my return been processed?

I have received a faulty item, what should I do?

Can I return an item from a stockist?

Can I exchange an item?

Can I return an online order in-store?

How do I return an item?

What is your return policy?

Returns & Exchanges

Can I checkout as a guest?

I entered the wrong address, what do I do?

Can I cancel or change my order?

My order was canceled, why?

My order has been returned to sender. Can you help?

How do I find the correct size for me?

What fabric is the product made from?

Does CAMILLA AND MARC go on sale?

The product I want is out of stock, what do I do?

How can I contact your wholesale team?

Products & Stock

Will 100% of the Ovaries. Talk About Them. capsule proceeds go directly to research?

I have a promotion code, how do I use it?

10% Off Your First Full-Price Order

Can I use multiple methods of payment?

Which form of payments do you accept?

Do you offer Buy Now Pay Later Options?

Payment & Gift Cards

How do I reset my password?

How do I unsubscribe from the newsletter?

How do I create an account?

How do I sign up to the newsletter?

How do I edit my default shipping address?

What is CAMILLA AND MARC's Privacy Policy?

Technical

How do I care for my product?

Care & Repair

How do I check the stock availability in boutiques?

Can I make a private shopping appointment?

Can I reserve an item in store?

Boutique Enquiries

Our Approach

Our Packaging System

Sustainability

I'm missing part of my order, what do I do?Updated a month ago