Shipping & Delivery
Do you offer same day delivery?
Yes, we offer same-day and next-day delivery for Australian metro cities only. If your order is eligible for same or next-day delivery, it will be displayed at checkout. This service might not be available during promotional periods. Same day deliver
Do you offer gift wrapping?
Yes, we do offer Gift Wrapping. You can choose to have your item gift wrapped at the checkout or in a CAMILLA AND MARC Boutique. Simply choose the "SIGNATURE GIFT BOX" option at checkout:. 1. Our Signature Gift Boxes are ideal for a gift or as a keep
Do you ship internationally?
Yes. We offer express international shipping to over 200 countries worldwide via DHL Express, with all orders dispatched from our Australian warehouse. Estimated delivery is 2-4 business days, depending on your destination. Shipping costs are calcula
Can I ship to a PO Box or Parcel Locker?
Yes, you can have your order delivered to a PO Box or Parcel Locker by selecting Australia Post Express or Australia Post Standard at checkout.
Is a signature required upon delivery of my order?
If your order is being delivered by Australia Post, you can authorise a signature free delivery by updating your delivery preferences in the Australia Post app. Please note CAMILLA AND MARC are not responsible for any stolen packages on signature fre
How much does shipping cost?
Australia-wide. United States (US) Shipping. Europe (EUR) Shipping. United Kingdom (UK) Shipping. New Zealand (NZD) Shipping
How long does delivery take?
Delivery times vary depending on your location and the shipping method selected at checkout. We aim to dispatch Express orders placed before 12:00pm AEST, Monday to Friday, on the same business day. During peak trading periods, including holidays and
Why is my order stuck at New Zealand Customs?
If your order is over NZ $1,000, you will need to apply for your own Client Code directly with NZ Customs. The NZ rules are if an individual (or business) is importing or exporting goods worth more than NZ$1000, they will need a Client Code. Once you
Where is my order?
If you've recently placed your order, it may still be in the process of being packed and dispatched. Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking details. If you can't locate this email, plea